Contact PureLux Bio
Questions about an order, a product, or a lot’s documentation? Our U.S.-based team is here to help — real people who know our research peptide catalog inside and out.
Ways to Reach Us
Whether you need help with an existing order, a question about a research peptide in our catalog, or lot-level documentation for your records, choose whichever route is easiest — we read everything.
Email Us
Prefer email? Write to us any time at care@pureluxbio.com and we’ll get back to you promptly.
Support Hours
Our team monitors messages Monday through Friday and responds to most inquiries within one business day.
U.S.-Based Team
Support is handled entirely by our team in the United States — no offshore ticket queues, just direct answers from people close to the product.
Order & COA Help
Asking about an order or a Certificate of Analysis? Include your order number or lot number so we can pull it up fast — or browse the COA Library.
Send Us a Message
Fill out the form below and our support team will follow up by email.
While You’re Here
Browse our catalog of U.S.-sourced research peptides, or check the FAQ — your question may already be answered.
All PureLux Bio materials are supplied strictly for Research Use Only (RUO) and are not for human or veterinary use. Our team can assist with orders, availability, and documentation, but cannot provide usage guidance.
