PRIVACY POLICY
Effective Date: January 13, 2026
1. Introduction
PureLux Bio LLC (“PureLux Bio,” “Company,” “we,” “us,” or “our”) is committed to protecting your personal information and maintaining transparency regarding how data is collected, used, and safeguarded.
This Privacy Policy applies to all users of www.pureluxbio.com (the “Site”) and governs the collection and use of personal information in connection with your access to the Site, account registration, and purchase of products.
By accessing or using the Site, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information necessary to operate our business, fulfill orders, maintain security, and improve performance.
Personal Information
When you interact with our Site, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Transaction Information
- Order history
- Purchase details
- Payment method (processed securely through third-party providers)
Note: PureLux Bio does not store full payment card information.
Technical and Usage Data
We may automatically collect:
- IP address
- Browser type
- Device identifiers
- Pages visited and site activity
- Cookies and tracking data
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Order processing and fulfillment
- Customer support and communication
- Fraud detection and security monitoring
- Payment verification
- Shipping and delivery coordination
- Site performance improvement and analytics
- Compliance with legal and regulatory obligations
We do not sell or rent personal information to third parties.
4. Communications and Marketing Consent
By providing your contact information, you consent to receive:
- Transactional communications (order confirmations, updates, support responses)
- Service-related notifications
- Marketing communications where permitted by law
Message and data rates may apply for SMS communications.
You may opt out of marketing communications at any time by:
- Using the unsubscribe link in emails
- Replying STOP to SMS messages (where applicable)
- Contacting us directly
5. Disclosure to Service Providers
We may share limited personal information with trusted third-party service providers strictly as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics and performance tools
- Communication platforms (email and SMS services)
These providers receive only the information necessary to perform their functions.
6. Data Retention and Security
We retain personal information only as long as necessary for:
- Order fulfillment and customer service
- Accounting and tax requirements
- Fraud prevention and dispute resolution
- Legal and regulatory compliance
We implement commercially reasonable safeguards to protect personal information; however, no system can guarantee absolute security.
7. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and performance
- Support security and functionality
You may control cookie preferences through your browser settings.
8. U.S. State Privacy Rights
Residents of certain U.S. states may have rights under applicable privacy laws, including the right to:
- Request access to personal information we collect
- Request deletion of personal information (subject to legal exceptions)
- Request correction of inaccurate personal information
- Understand how personal information is used and shared
PureLux Bio honors applicable privacy rights requests in accordance with relevant laws.
To submit a request, contact:
📧 compliance@pureluxbio.com
We will respond in accordance with applicable legal requirements.
9. Data Sharing Statement
PureLux Bio does not sell personal information.
We do not share personal data with third parties for their independent marketing purposes.
Any data sharing is strictly limited to operational necessity as outlined in this Privacy Policy.
10. Children’s Privacy
This Site is not intended for individuals under the age of 21.
We do not knowingly collect personal information from individuals under 21. If such data is identified, it will be deleted.
11. Changes to This Privacy Policy
PureLux Bio reserves the right to update or modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Site constitutes acceptance of the revised Policy.
12. Contact Information
PureLux Bio LLC
8 The Green #25365
Dover, DE 19901
United States
📧 compliance@pureluxbio.com
📞 949-649-6162
